At High Falls Hemp NY we make every attempt to deliver to you the highest quality products allowed. We will allow returns or refunds if the product arrives damaged or defective. If you order arrives with any part of the product being damaged or defective, or the wrong items are included in your order, please contact us at email@example.com or (845) 286-2118 so we can provide the correct item(s) or a replacement. Refunds or replacements will be allowed up to 30 days after the product was received by you.
High Falls Hemp NY will pay the shipping costs for returned merchandise and the shipping costs to send you a replacement if your products were damaged or the wrong product(s) were shipped to you.