FAQ
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Cannabinoids are compounds found in hemp but also produced by other plants and the human body. There are more than 113 cannabinoids, but CBD and THC are the most prevalent and most widely known. Cannabidiol (CBD) and THC are the most widely known. Others include Cannabigerol (CBG), Cannabinol (CBN) & more. The cannabinoids that are found in plants are referred to as phytocannabinoids while the ones produced in the body are referred to as endocannabinoids; yes – your body does produce cannabinoids on its own, but usually not in sufficient concentrations or quantity to alleviate all human conditions. Cannabinoids interact with the body’s endocannabinoid system that helps to maintain homeostasis. If you’d like to learn more, we have comprehensive guides to explain; what CBD is and how CBD works.
CBD may work as a result of its interaction with your body’s endocannabinoid system (ECS). To learn more about how it works we offer comprehensive information about the ECS and the science behind this intricate system and how CBD effects may be activated by neurotransmitters in your body.
The ECS is a network of receptors found throughout the body’s nervous system. When cannabinoids are inside the human body they are referred to as endocannabinoids and are a functional component of the Endocannabinoid System (ECS). The ECS system has receptors that interact with these compounds and use cannabinoids to support homeostasis, defined as the stability and balance, of your body’s regulatory mechanisms. For more information about the ECS, you can visit ourcomprehensive guide.
In reality, not much - as the compound itself when isolated is the same. But legalities differ. The cannabis family includes hemp plants and marijuana plants. Hemp plants are defined as containing 0.3% or less THC. If CBD is made from hemp, it is legal in all 50 states according to the 2018 Farm Bill. CBD from the marijuana plant is only legal in certain states.
CBD from Hemp is legal in all 50-states. Our products are created under a license from the New York State Department of Agriculture, made possible by the Farm Bill of 2014, . Additionally, if you’d like to check to make sure that CBD is legal in your state, you can refer to what you need to know. Check with your state and local government and regulatory agencies.
Hemp seed oil is different from CBD oil. CBD is extracted from the cannabis plant’s flowers. Hemp seed oil is produced by pressing the plant’s seeds. Hemp seed oil has its own benefits, but it does not contain cannabinoids such as CBD so hemp seed oil may not provide the same results as CBD.
Hemp is a type of cannabis that is grown and used for a variety of purposes including the production of industrial products, clothing, food, and other textiles. CBD is a molecular compound that is found in the hemp plant’s extracts and is commonly used as a natural product for humans and pets to provide relief from many challenges as a potential alternative to traditional pharmaceutical or over-the-counter wellness products.
- Hemp Seed Oil is made from seeds, it contains no CBD and is often used as a carrier agent ingredient in many products.
- CBD (Cannabidiol) is just one of the cannabinoids in a Full Spectrum Hemp Extract, it can also be used as an isolated compound.
- Full Spectrum Hemp extracts consist of many cannabinoids found in the Hemp plant, including CBD and THC which all work together to produce the most beneficial effects.
- Independent, third-party lab reports will show the quality and confirm the contents of a good Hemp/CBD product. High Falls lab reports are online and QR codes on the labels scan to the page where each product batch is listed.
- Consumer Reviews vetted by an independent third-party source to verify the experiences of customers of a company’s products.
- Trust a company that does not make medical claims on their labeling or marketing.
- Look for a clean tasting product. Many products have an herbaceous, grassy or dirty flavor. High Falls Hemp CBD which goes into the finished products are extracted using the CO2 method, and go through an additional step in the filtration process, to produce a clean tasting product and is blended in a specially refined hemp seed oil, which is mild tasting and palatable for general consumers.
To guide you on this path, we’ve created a comprehensive guide to make sure you know what to look for when considering a CBD company and product to purchase.
Our tinctures are manufactured using C02 extraction methods.
High Falls Hemp NY has no known incidences of illness caused by consumption of our CBD products. All High Falls products undergo stringent and rigorous lab testing to guarantee that our products are free of any harmful contaminants. These full-panel lab reports are posted online and are accessible via a QR code printed on the label of all its products.
Many people use CBD for themselves and their pets to support their body’s natural systems. They incorporate it into their daily regimen as an alternative to over the counter and prescription medications. We caution that it’s imperative that you consult with your health care practitioner first to ensure that CBD is right for you. Cannabinoids are a part of both human and pet’s bodies and help to regulate a host of anatomical and physiological systems. CBD may be something that works for some, but not all. CBD is commonly used as an addition to a person’s health and wellness regimen and anecdotal evidence suggests that it is used to address stress, sleep, discomfort, and other areas people seek alternatives to address their health and wellness needs.
All High Falls Hemp NY products show no more than 0.3% THC and can be referenced on our lab reports. We do have CBD products that are void of any THC. Our full-spectrum products have less than 0.3% THC. If taken as directed these products do not produce an intoxicating effect.
Yes, we have lab reports for each product from its designated batch available on our website. our lab reports for each batch are posted on our website. View our most recent lab reports.
It is possible for THC in a Full-Spectrum product to show up on a drug test.
We also offer a 0% THC product (CBD Isolate and broad-spectrum CBD). This caters to those with a Commercial Driver’s License (CDL), active military, law enforcement, air traffic controllers, some health care workers, or professional athletes who get tested for THC.
Our labels are very specific, and you will see the amount of CBD per package listed on the front as well as the amount per dose (1-ml dropper or 1-softgel).
- The product notes whether it is from full-spectrum, broad spectrum (THC-Free), or isolate (THC-Free) and has a complete ingredients panel on every package.
- There is a QR code on each product, that when scanned goes to the lab report page on our website where reports are listed by the lot number corresponding with the specific batch manufactured.
For more information on what is in the product, learn how to read our labels
Both recreational (if legal in the state you reside in) and medical marijuana contain a sufficient amount of THC which is the psychoactive component in the cannabis plant that causes a “high”. CBD is not psychoactive, meaning, it does not cause you to get a feeling of being “high.”
If you are taking prescription drugs, or have underlying health issues, it is important to consult with your physician before using hemp-derived CBD products. CBD has been shown to affect how certain medications metabolize in your liver.
Yes, at High Falls Hemp, there is nothing more important than the quality and safety of the products we make for our customers.
- Our products are tested by an independent, third-party lab throughout the growing and manufacturing process in accordance with New York State and Federal regulations.
- Each final batch has a unique lab report that is posted on our website and is accessible by a QR code that appears on every product package.
Broad-spectrum refers to CBD products that contain a combination of terpenes, cannabinoids, and other compounds that are beneficial that are found in the hemp plant. Further processing removes the small amounts of THC to non-detectable levels in broad-spectrum CBD products. High Fall Hemp NY will be offering broad-spectrum CBD products in 2021.
Full-spectrum CBD products are similar to broad-spectrum CBD, with the exception that full-spectrum CBD has trace amounts of THC present. However, in accordance with the law, the amount of THC must always remain at 0.3% or less THC.
Each person and pet are unique and therefore the effects you may feel will differ based on your weight and metabolism. Each person or pet absorbs things in their body differently depending on their metabolism, if they have eaten, and other contributing factors. If your desire is to “feel” something, then we suggest using products from a company that provides high quality, potent products like High Falls Hemp NY. Anecdotally, we hear from our customers that the use of our products has improved their life when incorporated into a daily regimen. Some share, in reviews, that it has improved the quality of their sleep, decreased their stress and anxiety level, improved muscle and joint discomfort, and enhanced their sex life. It is critical to remember that CBD is a molecular compound and will produce different results in each unique person or pet. Results vary based on frequency in use, the potency of the product, amount ingested, and your own body.
High Falls Hemp NY is not aware of any cases in the US of anyone ever overdosing on CBD.
Terpenes are volatile molecules that have an aroma and evaporate easily in the nose. Plants produce terpenes to help them exist in the natural world and can serve many purposes including keeping predators away. Terpenes are found in the cannabis Sativa plant and are what give the plant its distinct aroma. Terpenes are healthy for people and plants and have been used across the globe by many cultures as natural remedies and for aromatherapy. Examples of terpenes include Limonene from lemon, linalool from lavender, pinene from pine/eucalyptus, myrcene from black pepper. All of these terpenes can be found in hemp. The terpenes in our CBD tincture are safe for human use. Terpenes can also be found in a host of beauty products, and food products too! If you are worried about whether or not terpenes are legal – look no further. Terpenes are legal, learn more about terpenes by reading this article.
By definition, a tincture is a solution of a medicinal substance in an alcoholic solvent or other base liquid such as water or food-grade oil. A CBD tincture is one form of CBD products available for both human and pet consumption. CBD tinctures are the most well-known and used CBD products because of their ease in use and absorption into the body’s bloodstream. CBD tinctures can be used for a variety of purposes and even introduced into your recipes. To learn more about cooking with CBD, check out some of our great recipes!
CBD tinctures are usually taken sublingually (under the tongue).
We always recommend that you start with a small amount and increase as you see fit or need. We have never heard of anyone having overdosed on CBD but it’s important to control the amount you take and the potency of the CBD you use. If you take large servings that far exceed your tolerable levels based on your weight and metabolic rate of absorption, it may make you sleepy.
Learn about our suggested amount charts so you can determine the right amount for you.
High Falls Hemp NY’s products all show on the outside of the package how much CBD is in each package and serving.
High Falls Hemp NY products always contain no more than 0.3% THC. If you prefer a product that does not contain any THC, we suggest our CBD Isolate Tincture or broad-spectrum tinctures.
Further details on the ingredients and lab report for each product can be reviewed online for each batch.
The amount that’s right for you depends on a host of factors, weight, and metabolic rate. The amount also depends on the product and its potency, along with its quality. We always suggest that consumers start with less and increase as they adjust or feel what they need. This is a unique experience for each person. Take a look at our suggested amount chart so you can determine what is right for you.
For optimal results, we suggest incorporating the product into your daily regimen and trying it for at least 30 days to see if CBD works for you. If the amount you are taking does not have an effect after a week, we suggest that you increase the serving size or frequency of use.
CBD can be incorporated into your daily regimen and it can be taken more than once per day. It’s important to determine your desired result and the potency and form of the product you are using to understand what works best for you. It’s also important to identify what your days are like to ensure that it does not impede your responsibilities. Some choose an increased serving in the evening before bedtime, or in the morning following a day of hard exercise.
Yes, all High Falls Hemp NY products undergo rigorous lab tests throughout the manufacturing process by independent, third-party labs to ensure that each batch is pure and contains no pesticides or heavy metals. We are unique in offering products that are high potency with precise concentrations of cannabinoids. We also ensure that all products contain no more than 0.3% THC.
CBD does not have an expiration date but CBD products, over time, can degrade and be limited in potency. We suggest that you keep the products in a dark, cold place and always properly affix the top to ensure they don’t become exposed. Our products, because we do not add artificial ingredients for flavor, last longer than others on the market. Typically, our products should last for up to 2 years.
Our CBD tinctures and CBD softgels carry a shelf life of 18-24 months. Each batch has a “Best By” date printed on the label. We have also discovered that even after a product reaches its ” best by” date, that the CBD content is still well above the amount advertised on the label, leading us to conclude that the actual shelf life of our products might even extend 4 years or more.
We suggest keeping them in a dark, cool place. A refrigerator is ideal but if that is not an option, then in a drawer or cabinet. Always keep them out of sunlight and don’t leave them in your car. They should be kept in their air-tight containers to preserve the potency. To this end, it is important to always close the lid, tincture dropper of the container the CBD product is in, as excessive exposure to freely circulating oxygen might cause the product to degrade.
Yes, be sure to store in a cool, dark, dry place for long-lasting quality.
CBD should not show up on a drug test, especially because our products contain less than 0.3% THC. However, we cannot represent or warrant that results vary depending on the person. So, if you work in a vocation that requires regular drug testing where THC is prohibited, we recommend our THC free Isolate or broad-spectrum. Tincture for you. It is important to consider the risks of using CBD depending on what you do for a living or what is required of you and the risk you take in using CBD products. Even though CBD is federally legal, there are some branches of the military that prohibit CBD use, for instance.
Unfortunately, there is not enough research to substantiate this question at this time. We are eager to see more studies on this. However, at this time, we recommend that if you are considering CBD and take other medications, you should consult with your physician to determine if it’s okay for you to incorporate CBD.
There are many factors that need to be considered in answering this question. Results vary by person, the form of CBD they use, the potency of the CBD, frequency in use, and duration of time it has been used. The effects, in the beginning, may be subtle and may take minutes or hours.
Our products are extracted using supercritical C02 and winterized using food grade ethanol to filter. This, we believe, is the best method to date which will provide the best CBD products made from this distillate on the market. C02 extraction is becoming more and more popular within the industry due to what the industry refers to it as being a versatile 'tunable' solvent. This ‘tunable’ process allows us to create a proprietary ‘tuned’ extract, and as a result, consumers benefit from a premium quality product.
Once our product is distilled and third-party lab tested to assure it meets not only the state's requirements but High Falls Hemp NY standards. (I.e., cannabinoid content, biological contaminants include microbes and mold, , pesticides, residual solvents, and heavy metals) we will move forward in the formulation process.
High Falls Hemp formulates our tinctures using hemp seed oil instead of MCT (coconut) you commonly see within the industry. By doing so we believe this is a cleaner carrier by giving the consumer a smooth less earthy flavor without the lingering aftertaste that coconut-derived MCT leaves. One product, hemp, - using the whole plant.
High Falls Hemp NY products are proudly grown in the USA, the historic and fertile Hudson Valley in New York. We grow with the locality in mind working with farmers who have had roots in the upstate NY area for 8 generations.
We cultivate using the best horticulture tactics from our skilled artisan farmers and by doing so we generate high-yielding cultivars that meet all Department of Agriculture and market standards.
Be mindful of the products you buy because more often than not, the CBD you purchase is not grown by the company selling it to you.
All High Falls Hemp NY products are vegan-friendly and cruelty-free, gluten-free, and have no GMOs.
Yes, our products are made from natural hemp, are gluten-free, vegan, and cruelty-free.
No, all our products are cruelty-free.
No, all our products are vegan.
Our labeling recommends that you consult a physician before use if you are pregnant or lactating or are concerned about any health issue, diagnosis, or treatment.
Yes, you can give your furry friend CBD. We would suggest that you only give them high-quality and do not sacrifice. If you wouldn’t put it in your body, you shouldn’t put it in theirs. We do suggest that you use our Pet Tincture because it is less potent than our human, full-spectrum tinctures. Please consult with your veterinarian first to ensure that CBD is right for your pet.
When CBD is ingested into the body along with other beneficial compounds from the hemp plant, like terpenes, it can boost the benefits and result of use on the human body. The theory revolves around leveraging more aspects versus a singular aspect. Learn more about the entourage effect.
All of our tincture bottles come with an included dropper for easy use. Keeping the dropper clean and bacteria-free is essential for your health and to preserve the integrity of the hemp extract. If you use the dropper for sublingual application of our tinctures, please use care in the application of this to the interior of your mouth and properly clean after use. It is a good idea to clean your dropper after each use to ensure maintaining the potency of the product.
The dropper in High Falls NY tinctures is calibrated so you can measure out the amount you want to use, especially if the amount is less than 1 dropper full.
Our most popular products are tinctures as they are the easiest to adjust for dosing and tend to absorb faster in the system as they are taken sublingually, but the softgels are the most convenient as you might find them easier for traveling and/or taking discreetly.
You could also try our CBD Starter Collection that features a trial-size tincture, lotion, and softgel so you can decide which form works best for you.
Sublingually – meaning placed under the tongue and held there for 30-60 seconds, before swallowing so it has maximum exposure to the mouth lining, for best absorption. The lining of your mouth contains tiny capillaries which help in faster absorption.
- Our tincture bottles are 30ml (1 ounce), containing 30 – 1ml servings and 15ml (1/2 ounce, containing 15 servings
- Each bottle has a dropper with markings designating ¼, ½, ¾, or 1ml so you can monitor how much CBD you are taking.
Our Suggested Use Guide is available to help guide you on your path.
We only use one ingredient in our products, and it is hemp...featuring just NY-grown hemp extract which comes from the plant’s flower, combined with a refined hemp seed oil.
Everyone is different in their response to CBD. We have various potencies and forms available.
For more information, visit our shop and choose what’s right for you.
Selecting the right form is unique to you. It depends on why you are taking CBD and then the format you prefer. Of course, lifestyle plays into the decision as well and whether or not you are home or on the go. There are tinctures, softgels, gummies, and lotion, all providing you with several different options for you. It really depends on what you prefer to use. You may wish to use a few different methods at different points during the day and that’s okay too. It’s most important that you find what works best for you.
We know that you have many options to consider and it’s important to find what’s right for you. We don’t believe that we are right for everyone, but we are right for most. We offer many different forms of CBD to best suit each person’s preferred method of use. Whatever product you decide on, make sure that it’s a premium quality, high potency, has independent third-party lab reports, doesn’t make medical claims, clearly labels the ingredients in the product, has trusted status, and has real reviews from customers. Whether you are putting it in your body or on your body, it’s important to select a trusted product.
There should not be any negative side effects for your dog; following the suggested amounts based on their weight is suggested. Additionally, keep in mind the size of your dog and the amount you give them. We recommend starting with a little and you can always increase to achieve the desired results. If you give them a little too much, they may become drowsy temporarily. In some dogs, it may cause an upset stomach if you give them too much or potential soft bowel movements. We recommend only giving pets CBD products designed specifically for pets.
Yes, you can use High Falls Hemp NY pet tinctures on your cat. It’s important to follow the suggested amounts based on their weight and make sure not to give them too much to avoid drowsiness or an upset stomach.
If your dropper for the CBD oil tincture breaks, please contact our customer service department at support@highfallsehempny.com so we can be of assistance. Please place a temporary covering or cap on it in the meantime and store it in a cold place.
You may notice subtle color variations, but this is normal. High Falls Hemp NY tests each batch for efficacy and purity, so color differences do not reflect a change to the overall quality of the CBD tincture or terpene.
Yes, our CBD lotion is perfect for sensitive skin and is formulated with nourishing ingredients like aloe, calendula, avocado oil, and full-spectrum hemp extract.
Yes, our CBD full spectrum tincture is designed for body use as an additional benefit to taking it sublingually. It can be used to moisturize dry cuticle beds, and on the face, that may aid in acne and anti-aging. It can also be used on the scalp for dry conditions. It will soothe your body like it soothes your mind and soul.
High Falls Hemp NY also makes a CBD lotion that can be used on your face and your body.
High Falls Hemp NY has a robust affiliate program. We offer highly competitive commissions, incentives for our affiliates on revenue achievement, and more. Learn more about our CBD affiliate program.
We are pleased to work with brick and mortar retailers on partnerships to drive new revenue streams for your business. Learn more about our CBD Wholesale Program.
We have experience and are pleased to work with companies to curate Private Label products.
CBD is legal by the U.S. Farm Bill of 2018, we ship to all 50-states.
We currently do not ship outside of the U.S.
Call our customer service specialist at 845-286-2118, or email us at support@highfallshempny.com
We collect sales tax wherever we have a physical presence, New York, and other states where we may operate seasonally.
We charge sales tax in a number of states in accordance with local laws, such as certain states requiring a dietary supplement tax. The tax rate and laws vary depending on the state that we ship to. The following states will be charged tax when placing orders on highfallshempny.com in NY
We offer free shipping on all subscription orders and on general orders over $25.00.
Other shipping options include USPS priority mail (2-3 days) for $7.00. There is an additional $5 charge for shipments to Alaska and Hawaii.
Orders received before 8 am EST, should be shipped on that same day. Any orders received after 8 am EST, will be shipped out the following day. We’re doing everything we can to get your product to you safely and as quickly as possible. Thank you for your patience. If you have additional Shipping & Handling questions, please contact us at support@highfallshempny.com
Please call our customer service specialist at 845-286-2118, or email us at support@highfallshempny.com
If the order has not shipped, we can modify the order to your liking. If the order has shipped, you will then need to follow the return/exchange process.
You can adjust your subscription or cancel it online by signing into your account and making changes, or call our customer service specialist at 845-286-2118, or email us at support@highfallshempny.com. Our customer service specialists are here to help.
Please email the details of your return to support@highfallshempny.com
Include your order number as well as the batch number that is printed on the package or call our customer service specialist at 845-286-2118.
Our customer service specialist will email you a prepaid USPS return label so you can send it back to us at no charge.
High Falls Hemp Ny offers a 30-day, risk-free trial to ensure that you are satisfied with your product purchase. If you are not pleased, for any reason, let us know by email at support@highfallshempny.com and we will work with you to return the product and for you to receive a refund.
At High Falls Hemp NY, we stand behind our products. We work tirelessly to ensure that the quality of the products that come from our farm to your hands are best in class and our thousands of loyal customers agree. This is the High Falls difference.
We are so confident that you, like our loyal customers, will believe that and if the product does not meet your expectations, send it back, after contacting us at support@highfallshempny.com as long as it’s within the first 30 days of delivery for your initial purchase, and we’ll provide you with an exchange or a full refund.
Once we receive the returned product, a refund will be issued, and an auto email will notify you of that transaction.
If you purchased our product through a High Falls Hemp NY distributor or retailer, please visit that online retailer or brick and mortar store location for any purchase return or exchange based on their return policy.
High Falls Hemp NY products are available in our online shop. They can also be purchased at a variety of select, brick and mortar retails stores across the US.
Exclusions are noted on each individual promotional offer. From time to time, High Falls Hemp NY likes to offer its’ family of customers promotional codes to save on our products.
While we do our best to make the experience simple on our website, we understand that there may be questions as well.
If you have any questions, please feel free to contact our Customer Care Team at support@highfallshempny.com
- The limit is one discount code per order and excludes subscriptions.
- All online discount codes have a designated expiration date and can only be used once per customer.
- Discount codes cannot be applied to bulk orders on products as these have already been discounted.
- Lastly, discount codes cannot be combined with our loyalty rewards program.
- Discount codes cannot be used on our auto-ship subscription orders as these have already been discounted generously.
- Other exclusions may apply.
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